All products are made from a base of alloy, brass, copper, or iron, coated with matte or imitation gold. None of the jewellery sold on our website is one-gram gold, real silver, or real gold.

Please refer to our Safety Instructions for Jewellery page.

No, there is no explicit guarantee or warranty. However, we promise to deliver premium quality jewellery to you.

Yes, every product is thoroughly checked for damage and repacked before shipping.

We always welcome your valuable feedback and strive to make your jewellery shopping experience enjoyable. You can contact us at info.shopparampara@gmail.com.

Yes, you can also purchase a backchain separately on our website.

Artificial jewellery cannot be polished.

Please Note: We do not offer Cash on Delivery (COD). Payment options are available via Pay ID and Bank Transfer.

Please email us your order ID and details of your concern from your registered email ID or phone number.

1. For domestic orders within Australia, delivery will take 5 to 14 working days from the day of shipping. Tracking details will be emailed to you for parcel tracking.

No, we do not have a cancellation policy.

You will receive an email confirming your order has been placed. You can also view your order status in the order history section after one day.

Yes, the images shown are the best representations of the products, taken in natural lighting without any filters. If you have any queries regarding color or size, please email us at info.shopparampara@gmail.com.

No, we do not have a physical outlet. We operate as a home-based online business.